Rupyam.comClear · Honest · Yours
Compliance centre
TRAI

Consent-led communication and honest spam reporting.

Rupyam separates communication choices, local screening and user-submitted spam reports so each action is clear.

Our current role

Rupyam sends service communication only through the channels a user chooses and distinguishes a report saved with Rupyam from an official provider or 1909 complaint.

Commitment by commitment

How Rupyam works today

Each commitment is paired with the part of the product where a customer can see it in practice.

TRAI-01

Commercial communication requires valid consent and sender registration

Optional communication channels begin off. Promotional messaging is not part of the current service.

/app/ticks
Your ticksCalls WhatsApp
See it in RupyamOptional channels start off

Channel permissions start unticked and promotional messaging is not part of the current service.

Open this screen
TRAI-02

Consent must be granular and revocable

Calls, WhatsApp, SMS and email are separate choices. Each can be granted for a stated period and withdrawn independently.

/app/ticks
Your ticksCalls WhatsApp
See it in RupyamOne tick per channel

Call, WhatsApp, SMS and email choices are separate, time-bound and revocable.

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TRAI-03

Do not misrepresent an internal spam report as officially filed

A report saved with Rupyam is clearly distinguished from a complaint filed through a provider or the official 1909 route.

/tools/spam-report
Saved with RupyamNot yet filed with 1909 / provider
See it in RupyamSaved report and official complaint stay distinct

The screen distinguishes Saved with Rupyam from an official provider or 1909 complaint.

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TRAI-04

Protect subscriber numbers and public-registry integrity

Phone numbers are masked in public examples and local screening history. Community counts are not described as TRAI findings.

/app/gate
Loan sellerStopped · number masked
See it in RupyamPublic phone numbers are masked

The product shows screening outcomes without exposing a subscriber's full number.

Open this screen

Primary references

TRAI compliance · Rupyam